App Support

Getting Started 1

• Adding a User to your Company

Loads 1

• Wet Sand Box Load Workflow

Products 1

• Managing Products in Your Environment

Boxes 1

• Updating Box's Proppant Types

Carriers 4

• Manage drivers for a Carrier
• Setting up Hauling Rates
• Setting up Demurrage Rates
• Creating Load Bonuses

Jobs 1

• How to Setup a job

Getting Started 0

Board Tab 2

• How the Driver Queue Works
• Troubleshooting your Driver Queue

Drivers Tab 2

• How to Manage Drivers in Your Deck
• How to Manage Your Driver Zone Counts

Zones Tab 1

• How to Manage Your Zones

Driver Flow in Mobile App 11

• Driver Main Screen
• Driver Flow Part 1: Assigned and Accepted
• GeoFence Vs. QR Code
• Driver Flow Part 2: At Loader
• Driver Flow Part 3: In Transit

View all 11

Supervisor Flow in Mobile App 2

• Main Page
• Managing Loads in Mobile App

Logging In and New Accounts 2

• Logging In to Mobile App
• New Accounts for Mobile

Downloading and Updating the Mobile App 1

• Downloading the PD NextGen Mobile App

Job 4

• How to order a load
• Maps
• How to Add a Well
• How to add Stage Designs in the Usage Tab

Loads 10

• Main Loads Tab Overview
• Statuses Breakdown
• Ordered Status
• At Terminal / At Pickup Point Status
• In Transit Status

View all 10

Water Module 5

• How to manage production settings
• How to add/manage a Disposal Facility
• How to add/manage tanks
• How to create and manage a region
• Managing Reconciliation Alerts on Water Loads

Purchase Order 0

Carriers 5

• Creating a New or adding a Existing Carrier
• How to create a new Carrier
• How to set up Payment Terms (Carrier)
• Carriers - Water Loads
• Driver Water Training

Settings 6

• Adding Companies (Logistics and Service Company)
• Adding New Destinations
• Adding Assets
• Adding New Terminals
• Adding and Modifying Notes Templates

View all 6

Other 8

• Adding Users to Sand or Water Jobs
• Reconciling Overview
• Removing Users From Your Job
• Reconcile Tab At A Glance
• Ticket Verification Process

View all 8

How do I..... 0

DELETE 0

General 1

• How to contact PropDispatch support